| Competitive and procedural determinants of delight and disappointment in consumer complaint outcomes H Estelami Journal of service research 2 (3), 285-300, 2000 | 355 | 2000 |
| Alternative indexes for monitoring customer perceptions of service quality: A comparative evaluation in a retail context RF Hurley, H Estelami Journal of the academy of Marketing Science 26 (3), 209-221, 1998 | 344 | 1998 |
| Macro-economic determinants of consumer price knowledge: A meta-analysis of four decades of research H Estelami, DR Lehmann, AC Holden International Journal of Research in Marketing 18 (4), 341-355, 2001 | 238 | 2001 |
| The impact of research design on consumer price recall accuracy: an integrative review H Estelami, DR Lehmann Journal of the Academy of marketing Science 29, 36-49, 2001 | 176 | 2001 |
| An exploratory study of employee turnover indicators as predictors of customer satisfaction RF Hurley, H Estelami Journal of services marketing 21 (3), 186-199, 2007 | 163 | 2007 |
| The effect of price presentation tactics on consumer evaluation effort of multi-dimensional prices H Estelami Journal of marketing Theory and practice 11 (2), 1-16, 2003 | 140 | 2003 |
| Product category determinants of price knowledge for durable consumer goods H Estelami, P De Maeyer Journal of Retailing 80 (2), 129-137, 2004 | 121 | 2004 |
| Consumer savings in complementary product bundles H Estelami Journal of Marketing Theory and Practice 7 (3), 107-114, 1999 | 105 | 1999 |
| The Price Is Right... or is it? Demographic and category effects on consumer priceknowledge H Estelami Journal of Product & Brand Management 7 (3), 254-266, 1998 | 100 | 1998 |
| An exploratory study of the drivers of student satisfaction and learning experience in hybrid-online and purely online marketing courses H Estelami Marketing Education Review 22 (2), 143-156, 2012 | 97 | 2012 |
| The computational effect of price endings in multi‐dimensional price advertising H Estelami Journal of Product & Brand Management 8 (3), 244-256, 1999 | 94 | 1999 |
| Customer reactions to service provider overgenerosity H Estelami, P De Maeyer Journal of service research 4 (3), 205-216, 2002 | 93 | 2002 |
| Consumer perceptions of multi-dimensional prices H Estelami Columbia University, 1996 | 83 | 1996 |
| Cognitive drivers of suboptimal financial decisions: Implications for financial literacy campaigns H Estelami Financial Literacy and the Limits of Financial Decision-Making, 10-25, 2016 | 76 | 2016 |
| Marketing financial services H Estelami Dog Ear Publishing, 2012 | 73 | 2012 |
| Consumer perceptions of third party product quality ratings P De Maeyer, H Estelami Journal of Business Research 64 (10), 1067-1073, 2011 | 68 | 2011 |
| The effects of survey timing on student evaluation of teaching measures obtained using online surveys H Estelami Journal of Marketing education 37 (1), 54-64, 2015 | 65 | 2015 |
| Sources, characteristics, and dynamics of postpurchase price complaints H Estelami Journal of Business Research 56 (5), 411-419, 2003 | 58 | 2003 |
| The state of scholarly journal publishing: 1981-2000 A Greco, R Wharton, H Estelami, R Jones Journal of Scholarly Publishing 37 (3), 155-214, 2006 | 53 | 2006 |
| Strategic implications of a multi‐dimensional pricing environment H Estelami Journal of Product & Brand Management 12 (5), 322-334, 2003 | 52 | 2003 |
