Impact of SST quality on customer satisfaction: A Case of Retail Banks in Western Province in Sri Lanka HMRSS Gunawardana, D Kulathunga, WLMV Perera Gadjah Mada International Journal of Business 17 (1), 1-24, 2015 | 48 | 2015 |
Service Providing Hosts’ Perceptions and Responses to an Evolving Chinese Tourist Market: Evidence from Sri Lanka H Gunawardana, J Fountain, D Fisher, K Kobayashi Journal of China Tourism Research 19 (3), 545-569, 2023 | 2 | 2023 |
Territorial Behaviours and Fellow Customers’ Expectations of Employee Responses in the Casual Dining Environment HMRSS Gunawardana, G Steel Kelaniya Journal of Management 8 (2), 1-17, 2019 | 2 | 2019 |
Unlocking Innovation: Exploring the Integration of Generative AI into Undergraduate Capstone Research Projects S Gunawardana | | 2024 |
Exploring the Spice of Life in Christchurch S Hewa Malge, M Shone, K Fortescue, L Xu ANZMAC 2023-MARKETING FOR GOOD, 2023 | | 2023 |
OPSITARA 2021 Research Symposium Proceedings M Shone, B Russell, S Gunawardana | | 2021 |
Relative Competitive Positions of Ethnic Restaurants: A Case of Indian Restaurants in Christchurch S Gunawardana, M Shone, L Xu OPSITARA 2021 Research Symposium Proceedings, 91, 2021 | | 2021 |
Perceptions of Destination Image in Tourism Choices M Shone, K Fortescue, C Stokes, S Gunawardana OPSITARA 2021 Research Symposium Proceedings, 90, 2021 | | 2021 |
Service providers’ experience and response behaviours towards Chinese tourists: Evidence from Sri Lanka: A thesis submitted in partial fulfilment of the requirements for the … RSSG Hewa Malge Lincoln University, 2020 | | 2020 |