Lilliemay Cheung
Lilliemay Cheung
Postdoctoral Research Fellow, The University of Queensland
Verified email at - Homepage
Cited by
Cited by
Customer experience challenges: bringing together digital, physical and social realms
RN Bolton, JR McColl-Kennedy, L Cheung, A Gallan, C Orsingher, ...
Journal of service management 29 (5), 776-808, 2018
Co-creating service experience practices
JR McColl-Kennedy, L Cheung, E Ferrier
Journal of Service Management 26 (2), 249-275, 2015
A new perspective on market dynamics: Market plasticity and the stability–fluidity dialectics
S Nenonen, H Kjellberg, J Pels, L Cheung, S Lindeman, C Mele, L Sajtos, ...
Marketing Theory 14 (3), 269-289, 2014
Dynamics of wellbeing co-creation: a psychological ownership perspective
T Chen, S Dodds, J Finsterwalder, L Witell, L Cheung, M Falter, T Garry, ...
Journal of Service Management 32 (3), 383-406, 2021
Rethinking service systems and public policy: a transformative refugee service experience framework
S Boenigk, R Fisk, S Kabadayi, L Alkire, L Cheung, C Corus, ...
Journal of Public Policy & Marketing 40 (2), 165-183, 2021
Consumer-citizens mobilizing social capital following a natural disaster: effects on well-being
L Cheung, JR McColl-Kennedy, LV Coote
Journal of Services Marketing 31 (4/5), 438-451, 2017
Resource integration in liminal periods: transitioning to transformative service
L Cheung, JR McColl-Kennedy
Journal of Services Marketing 29 (6/7), 485-497, 2015
Addressing vulnerability: what role does marketing play?
L Cheung, JR McColl-Kennedy
Journal of Services Marketing 33 (6), 660-670, 2019
Tensions and trade-offs in multi-actor service ecosystems
JR McColl-Kennedy, L Cheung, LV Coote
Journal of Business Research 121, 655-666, 2020
Value cocreation: conceptualizations, origins, and developments
JR McColl-Kennedy, L Cheung
The SAGE Handbook of Service Dominant Logic, Sage, London, 63-79, 2018
Seriously working together: integrated governance models to achieve sustainable partnerships between health care organisations
CL Jackson, C Nicholson, J Doust, L Cheung, J O’Donnell
Medical Journal of Australia 188, S57-S60, 2008
The state of the art of advertising from the consumers' perspective: a generational approach
L Cheung, D Harker, M Harker
The Marketing Review 8 (2), 125-146, 2008
Healing the digital divide with digital inclusion: enabling human capabilities
RP Fisk, AS Gallan, AM Joubert, J Beekhuyzen, L Cheung, ...
Journal of Service Research 26 (4), 542-559, 2023
Uptake of Medicare chronic disease management incentives: A study into service providers' perspectives
L Holden, ID Williams, E Patterson, J Smith, PA Scuffham, L Cheung, ...
Australian Family Physician 41 (12), 973-977, 2012
Integration, co-ordination and multidisciplinary care in Australia: Growth via optimal governance arrangements
C Jackson, C Nicholson, J Doust, J O’Donnell, L Cheung
Australian Primary Health Care Research Institute (APHCRI), The Australian …, 2017
To give or not to give professional services to non-paying clients: Professionals’ giving backstory
JR McColl-Kennedy, P Patterson, MK Brady, L Cheung, D Nguyen
Journal of Service Management 26 (3), 426-459, 2015
Transformative learning: Developing agency, independence and promoting a strong sense of self in teen mothers
L Cheung, E Kill, J Turley
Student Success 11 (1), 66-74, 2020
Understanding market plasticity: The dialectic dynamics between stability and fluidity
S Nenonen, L Cheung, H Kjellberg, S Lindeman, C Mele, J Pels, L Sajtos, ...
Service Dominant logic, Networks & Systems Theory and Service Science …, 2013
Leading, managing and participating in inter-university teaching grant collaborations
L Willcoxson, M Kavanagh, L Cheung
Higher Education Research & Development 30 (4), 533-548, 2011
To give or not to give professional services to non-paying clients
P Patterson, MK Brady, L Cheung, D Nguyen
Journal of Service Management 26 (3), 426-459, 2015
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